Privacy Policy

Last Updated: 4 May 2026

At 5 Blue Street (“we”, “our”, “us”), accessible at https://5bluestreet.com.au, we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) where applicable.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or interact with us.

1. What Personal Information We Collect

We may collect personal information including:

  • Name
  • Email address
  • Phone number
  • Any information you submit via contact, enquiry, or registration forms
  • Information provided when registering for Zoom information sessions
  • Website usage data, IP address, browser/device information, and analytics data

2. How We Collect Personal Information

We collect personal information when you:

  • Submit a form on our website
  • Contact us directly by email or phone
  • Register for an online information session
  • Browse or interact with our website through cookies and analytics technologies

3. Why We Collect Personal Information

We collect and use personal information to:

  • Respond to enquiries and requests
  • Provide information about our services
  • Manage registrations for Zoom information sessions
  • Send transactional or administrative communications
  • Improve website functionality and user experience
  • Analyse website traffic and performance
  • Comply with legal obligations

4. Third-Party Service Providers

We use third-party providers to assist in operating our website and services, including:

Google Services

We use Google Site Kit, which may integrate:

  • Google Analytics
  • Google Search Console
  • Google Tag Manager

These services may collect website usage and technical data in accordance with Google’s Privacy Policy.

Brevo

We use Brevo to send transactional emails relating to enquiries, registrations, and administrative communications.

Zoom

We provide links to Zoom meeting registration pages for online information sessions. Information submitted through Zoom is handled in accordance with Zoom’s Privacy Policy.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Analyse website traffic
  • Improve performance and usability
  • Understand visitor interactions

You may disable cookies via your browser settings, although this may affect website functionality.

6. Disclosure of Personal Information

We may disclose personal information to:

  • Our service providers and technology partners
  • Professional advisers
  • Government or regulatory authorities where required by law

We do not sell personal information to third parties.

7. Overseas Disclosure

Some of our service providers may store or process data overseas, including in the United States or other countries where their infrastructure is located.

By using our website or submitting your information, you acknowledge that overseas disclosure may occur.

8. Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure.

9. Access and Correction

You may request access to, or correction of, the personal information we hold about you by contacting us.

10. Complaints

If you believe we have breached applicable privacy laws or mishandled your personal information, please contact us first so we can investigate.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

https://www.oaic.gov.au/

11. Contact Us

Email: community@5bluestreet.com.au
Website: https://5bluestreet.com.au

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updated version will be published on this page with a revised effective date.